

Subject to the terms, conditions, and limitations specified below, a PMG-certified paper currency note (a “Note”) encapsulated in a PMG holder is guaranteed to be:
In addition, it is guaranteed that PMG “Authentic Hand-Signed” labels have a genuine autograph from the person identified on the PMG label.
For purposes of this Guarantee, the term “PMG” shall include PMG’s affiliated companies.
Where to Submit a Claim
Resident Of: | Guarantor: | Contact |
---|---|---|
China Mainland (excluding Hong Kong, Macao, and Taiwan, China) | NGC Shanghai Business Information Consulting Co., Ltd. (“NGC Shanghai”) | Unit 1101-41, Shanghai Central Plaza 381 Huaihai Middle Rd. Shanghai, China 200020 (+86) 400 635 8226 Service@PMGnotes.cn pmgnotes.cn/guarantee |
Hong Kong, China | Certified Collectibles Group – International Hong Kong, Ltd. (“CCG Hong Kong”) | Suite 1208-10, 12/F, Tower 1, The Gateway, Harbour City 25 Canton Rd., Tsim Sha Tsui Kowloon, Hong Kong, China Call or WhatsApp (+852) 2115 3639. Service@PMGnotes.hk pmgnotes.hk/guarantee |
Germany | See * Below | Seidlstrasse 28 80335 Munich, Germany +49 (0) 89 550 66 780 Service@PMGnotes.de pmgnotes.de/guarantee |
United Kingdom | Certified Collectibles Group - International UK Ltd. (“CCG UK”) | 69 Southampton Row, 2nd Fl. Bloomsbury WC1B 4ET London, United Kingdom (+44) (0) 20 3968 3848 Service@PMGnotes.uk pmgnotes.uk/guarantee |
Everywhere Else | Paper Money Guaranty, LLC (“PMG”) | PO Box 4755 Sarasota, FL 34230 (+1) 941 360 3990 Service@PMGnotes.com pmgnotes.com/guarantee |
All claims under the PMG Guarantee must be made to the appropriate Guarantor in the appropriate jurisdiction.
Guarantee Conditions and Limitations
An owner of a PMG-certified Note (“Owner”) who believes the Note is overgraded or not genuine shall submit it for evaluation under PMG’s free “Appearance Review” service. It is not necessary to be a PMG member to submit a Note for Appearance Review.
To submit a Note for Appearance Review, Owner shall furnish Guarantor with all supporting documents, including receipts, that Owner’s claim relies on. If Guarantor determines, in its sole reasonable opinion, that Owner is entitled to a remedy under this Guarantee, Guarantor will offer a remedy as set forth below.
Guarantor is committed in all cases to proposing a fair and reasonable remedy. If Owner does not accept such remedy, the Note will be removed from the PMG holder and returned to Owner along with a payment of the grading fees originally paid to grade the Note and any reasonable shipping expenses incurred in returning the Note for correction. In no event will (i) a Note that has been determined to be not genuine be returned in a PMG holder; (ii) a Note that has been determined to be overgraded or incorrectly described be returned encapsulated with an incorrect PMG label; or (iii) an “Authentic Hand-Signed” label be returned with an autograph that has been found to be not genuine.
Remedies for Notes that are Not Genuine or are Overgraded. If Guarantor determines, in its sole reasonable opinion, that (a) the Note is not genuine or (b) that the correct grade for the Note (other than “Net”-graded Notes) is lower than the one originally assigned, Guarantor will offer one of the three remedies described below. The choice of remedy will be made by Guarantor in its sole discretion, and the remedies are subject to the further limitations set forth below. Current Fair Market Value is determined solely by Guarantor as described in each of the listed remedies and the “Fair Market Value” paragraph that follows.
Remedies for Authentic Hand-Signed Labels. If Guarantor determines, in its sole reasonable opinion, that the autograph on an Authentic Hand-Signed label is not genuine, Guarantor will offer one of the remedies listed below. The choice of remedy will be made by Guarantor in its sole discretion, and the remedies are subject to the further limitations set forth below.
Important Limitation: the purpose of the Guarantee is to place the Note’s Owner back in the position Owner would be in had there not been an error in certification. Under no circumstance will compensation be paid in instances where Owner has suffered no actual damages as a result of the error in certification or in reliance on the Guarantee.
The above are the exclusive remedies provided under this Guarantee. By making a claim under this Guarantee, Owner agrees to the exclusive remedies provided above and waives its right to all other remedies including, without limitation, through litigation.
Fair Market Value. Guarantor will determine, if and as necessary, and in its sole reasonably exercised discretion, the current “Fair Market Value” of the Note if it were to be sold. Guarantor will determine the current Fair Market Value of a Note based upon what Guarantor believes, in its sole reasonably exercised opinion, to be reliable current market information. Guarantor may use actual pricing and sales information available to it, including prices in the actual transaction history of the Note in question. However, due to the volatile nature of the market and Internet auctions/sales as well as the differences in buying habits of different individuals, such information may not necessarily represent the accurate current Fair Market Value of any particular Note, which again, will be determined by Guarantor in its sole reasonably exercised discretion. In determining the Fair Market Value, Guarantor will not be bound by the values included within the PMG Price Guide.
WARNING: THIS GUARANTEE IS LIMITED. The following terms, limitations and restrictions apply with regard to the above guarantee and available remedies, and Owner agrees to be bound by all of the terms, conditions and limitations set forth herein:
Clerical or Mechanical Errors. A clerical or mechanical error occurs when a Note is encapsulated with a label that bears a grade and/or description that clearly does not correspond with the Note. It is the duty of the buyer and seller of a Note to examine such Note for a clerical or mechanical error and to return such Note for correction when warranted. This Guarantee does not apply when Guarantor determines, in its sole reasonable discretion, that a clerical or mechanical error has resulted in the Note having an incorrect grade or description. If requested, any clerical or mechanical errors will be remedied free of charge by updating the encapsulation to show an appropriate label.
PMG certification labels with incorrect dates, catalog numbers, denominations, and note types (all of which should be obvious to someone who performs an inspection of the Note and label) are considered clerical or mechanical errors. Examples of such errors include, but are not limited to, the following:
Owners and prospective buyers of PMG-certified Notes are encouraged to enter the Note’s PMG certification number in the Verify PMG Certification section of the PMG website to confirm a Note’s grade and description and, for many Notes, view images of the Note. If PMG becomes aware that a Note was encapsulated with a label that bears a clerical or mechanical error, it will correct the error in its records and display the correct grade and/or description for that Note in Verify PMG Certification.
EXCEPT FOR ANY EXPRESS WARRANTIES SET FORTH IN THIS GUARANTEE AND PROVIDED THAT COMPULSORY STATUTORY WARRANTY OBLIGATIONS MAY APPLY TO ANY LOCAL SUBMISSION TO A PMG AFFILIATE UNDER APPLICABLE LOCAL LAW, PMG AND ITS AFFILIATES DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING PMG, ITS AFFILIATES, AND/OR THE SERVICES, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AS CONCERNS THE PRESENT GUARANTEE, IN NO EVENT SHALL PMG OR ANY OF ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS OR AGENTS, BE LIABLE TO CUSTOMER OR ANY OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THIS GUARANTEE IN NO EVENT SHALL THE AGGREGATE LIABILITY OF PMG, ITS AFFILIATES, AND ANY OF ITS OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS OR AGENTS TO THE CUSTOMER OR ANY THIRD PARTY FOR WHOM THE CUSTOMER MAY BE ACTING, ARISING FROM ANY CAUSE, ACT, OMISSION OR OTHER CIRCUMSTANCE, EXCEED THE FEES PAID OR PAYABLE FOR THE SERVICES ORDERED BY THE SUBMITTER OF SUCH ITEM(S).
APPLICABLE LAW
CLAIMANTS UNDER THIS GUARANTEE HEREBY WAIVE TRIAL BY JURY.
Severability
If any part of this Guarantee shall be declared invalid or unenforceable by a court of competent jurisdiction, it shall not affect the validity of the balance of this Guarantee. In such circumstance, the provision declared invalid/unenforceable shall be re-drafted as closely to the original provision as allowed by law, so as to give effect to PMG and its affiliates’ intent.
Exclusive Venue for Disputes and Governing Law
In the event of a dispute arising out of or relating to this Guarantee, Owner agrees to exclusive venue as follows:
Owner’s Residence | EXCLUSIVE Venue |
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China Mainland (excluding Hong Kong, Macao, and Taiwan, China) | Appropriate PRC Court where NGC Shanghai is located |
Hong Kong, China | Appropriate Hong Kong Court where CCG Hong Kong is located |
Germany | Appropriate German Court where CCG GmbH is located OR state court in Sarasota, Florida OR the US District Court for the Middle District of Florida |
United Kingdom | Appropriate UK Court where CCG UK is located |
Everywhere Else | State court in Sarasota, Florida or the US District Court for the Middle District of Florida |
Claims made under this Guarantee by a resident of PRC will be governed by and construed in accordance with PRC law as applied to transactions taking place wholly within PRC between PRC residents.
All other claims made under this Guarantee will be governed by the substantive law of the State of Florida, USA, without regard to its choice-of-law principles.
Language Discrepancies
Should there be any discrepancy between the English language version of this Guarantee and the version of this Guarantee as translated into another language, the English language version shall prevail, govern and control in all respects.
*Certified Collectibles Group – International GmbH (“CCG GmbH”) is not a guarantor under this Guarantee but will perform its contracted services for Owner subject to a regular statutory contract warranty under German law (the “German Warranty”) for the statutory period. PMG will be the Guarantor under this Guarantee for residents of Germany after CCG GmbH’s statutory warranty period under German law has expired; provided, however, that Owner’s recovery from PMG under this Guarantee shall be reduced by the value of any remedies previously afforded pursuant to the German Warranty.
Revised: April 15, 2020